Restaurant Operations Leader (FOH/BOH)

Outback Steakhouse; Wilton (CT); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Job summary

Outback Steakhouse is seeking a Senior Restaurant Manager to lead daily operations of front-of-house and back-of-house, ensuring exceptional Guest experiences, flawless food quality, safety, and brand adherence across the restaurant.

You will oversee staffing, training, security, and career development, guide team members toward internal promotions, manage schedules, implement policies, and engage with the local community to grow guest counts.

Qualifications

• Minimum 3 years of salaried restaurant management experience.
• Full Casual Dining or Casual Plus environment, preferred.
• Hands-on experience in both FOH and BOH.
• Availability to work a flexible schedule.
• Minimum 21 years of age with legal authorization to work in the United States.
• Willingness to relocate within the assigned region.
• Computer skills, a plus.
• Bilingual, a plus.

Responsibilities

• Assist with staffing levels by scheduling, recruiting, interviewing, and hiring, while maintaining high employment quality standards aligned with the Outback Steakhouse brand.
• Actively participate in the career growth of hourly team members.
• Implement effective security protocols to always ensure the ongoing safety of both our employees and guests.
• Champion our development paths for all Outbackers so that they can reach their career goals.
• Comply with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards.
• Ensure the operational basics and standards are adhered to with total commitment and passion through providing direction and guidance to employees.
• Actively take part as a member of the management team.
• Respond to guest comments and seek the opportunity to build guest count while educating and empowering other Outbackers to act in a similar capacity.
• Set excellent customer service and work examples.
• Demonstrate knowledge of the entire menu and preparation.
• Engage in community and market-related opportunities at the restaurant.

Job description

Outback Steakhouse is seeking a Senior Restaurant Manager to lead daily operations of front-of-house and back-of-house, ensuring exceptional Guest experiences, flawless food quality, safety, and brand adherence across the restaurant.

You will oversee staffing, training, security, and career development, guide team members toward internal promotions, manage schedules, implement policies, and engage with the local community to grow guest counts.