Restaurant Ops Leader - Elevate Guest Experience

Dave & Buster's Management Corporation, Inc.; Plano (TX); On-site; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑v

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Large leadership team = multiple mid‑m

Job summary

Dave & Buster's Management Corporation, Inc. in Plano, TX is seeking a Restaurant & Operations Manager to provide leadership across all restaurant and entertainment operations.

You will guide hourly team members, drive guest satisfaction, and ensure performance against standards. Ideal candidates have 2+ years in restaurant/hospitality, strong cost and labor control, and a proven ability to lead teams through fast-paced shifts, including weekends and holidays.

Qualifications

• 21+ years of age.
• 2+ years of restaurant/hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• Willingness to work weekends, nights, and holidays.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development.

Skills

Team leadership

Guest experience focus

Operational oversight

Communication

Job description

Dave & Buster's Management Corporation, Inc. in Plano, TX is seeking a Restaurant & Operations Manager to provide leadership across all restaurant and entertainment operations.

You will guide hourly team members, drive guest satisfaction, and ensure performance against standards. Ideal candidates have 2+ years in restaurant/hospitality, strong cost and labor control, and a proven ability to lead teams through fast-paced shifts, including weekends and holidays.