Restaurant & Operations Leader — Elevate Guest Experience

Dave & Buster's Inc.; Orange (CA); On-site; USD 66,000 - 78,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health, Dental, Vision

Disability insurance

Employee assistance program

Buster’s Legacy Fund

401K matching

Free food

Free gameplay

Growth opportunities

Two brands under one roof

FUN work environment

Job summary

Dave & Buster's Inc. is seeking a Restaurant & Operations Manager to lead our fast-paced restaurant/entertainment team and uphold high guest experience standards.

You will develop hourly team members, coach staff, and drive proactive leadership across recruiting, hiring, training, and professional development. Collaborate with the management team to deliver timely, high-quality results in a dynamic environment.

Qualifications

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

Skills

Restaurant leadership

Team leadership

Cost control

Guest experience focus

Weekend/nights readiness

Job description

Dave & Buster's Inc. is seeking a Restaurant & Operations Manager to lead our fast-paced restaurant/entertainment team and uphold high guest experience standards.

You will develop hourly team members, coach staff, and drive proactive leadership across recruiting, hiring, training, and professional development. Collaborate with the management team to deliver timely, high-quality results in a dynamic environment.