Restaurant Ops Lead: Guest Experience

Arby's, Inc.; La Porte (IN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Bonus Program

Full Time Shifts

Health Insurance

PTO

Employee Rewards & Recognition Program

Job summary

AES Restaurants is hiring a Restaurant Assistant Manager to guide a team in delivering a positive guest experience and uphold quality, safety, and cleanliness. You will lead in setting tone, standards, and daily operations to drive service excellence and financial results.

You will hire, train, coach, and monitor performance, while using AES Systems to ensure smooth shifts and strong execution across all restaurant functions.

Qualifications

• Must be ServSafe certified or capable of obtaining certification.
• Proven leadership and customer service skills in a fast-paced restaurant environment.
• Experience with cash handling, inventory controls, and team coaching.

Responsibilities

• Guide the team to create a positive guest experience.
• Hire, train & coach the team to maintain high standards.
• Utilize AES Systems to run the restaurant each shift.
• Implement restaurant controls, especially cash and inventory.
• Set and meet restaurant goals for service, operations and financial results.

Skills

Leadership

Customer service

P&L management

Operations management

Restaurant management

Cost control

Coaching

Teamwork

Safety compliance

Education

ServSafe certification

Tools

AES Systems

Systems Board

RTI Task Lists

Job description

AES Restaurants is hiring a Restaurant Assistant Manager to guide a team in delivering a positive guest experience and uphold quality, safety, and cleanliness. You will lead in setting tone, standards, and daily operations to drive service excellence and financial results.

You will hire, train, coach, and monitor performance, while using AES Systems to ensure smooth shifts and strong execution across all restaurant functions.