Restaurant Ops Coach - 4-Wall Excellence & Franchise Growth

Pizza Hut; Plano (TX); On-site; USD 99,000 - 105,000; Full time

Job summary

Pizza Hut is seeking an Operations Advisor to enhance in-restaurant execution across a defined market, partnering with franchisees and leadership teams to boost guest experiences and profitability.

The role requires extensive restaurant operations experience, strong coaching ability, and frequent travel within the market. The Ops Advisor must reside in the Houston area to enable regular presence.

Qualifications

• 8+ years of hands-on restaurant operations experience in QSR, restaurant, retail, or food & beverage.
• Proven experience leading restaurant teams across multiple roles and levels.
• Strong understanding of 4-wall restaurant operations and shift-level accountability.
• Proven ability to coach and develop restaurant leaders through direct engagement.

Responsibilities

• Serve as a 4-wall restaurant operations expert to improve in-restaurant execution and performance.
• Coach restaurant leaders and above-restaurant teams on processes, procedures, and execution fundamentals.
• Provide hands-on coaching focused on food quality, speed, accuracy, cleanliness, safety, and team execution.
• Lead workshops, bootcamps, and training sessions to build operational capability and accountability.

Skills

Operations leadership

Root-cause analysis

Franchise operations

MS Office

Staff coaching

Tools

Microsoft Office

Job description

Pizza Hut is seeking an Operations Advisor to enhance in-restaurant execution across a defined market, partnering with franchisees and leadership teams to boost guest experiences and profitability.

The role requires extensive restaurant operations experience, strong coaching ability, and frequent travel within the market. The Ops Advisor must reside in the Houston area to enable regular presence.