Restaurant Operations Coach — 4-Wall Excellence

Pizza Hut; Plano (TX); On-site; USD 99,000 - 105,000; Full time

Job summary

Pizza Hut is seeking an Operations Advisor to drive 4-wall restaurant excellence in a Greenville, SC market. This field-focused role partners with franchisees and restaurant leadership to elevate in-restaurant execution, guest experience, and profitability.

Ideal candidates bring 8+ years in restaurant operations, strong coaching skills, and the ability to travel about 70% within the designated market. The position is full-time and located on-site in Greenville, SC.

Qualifications

• 8+ years of hands-on restaurant operations experience in QSR or related sectors.
• Demonstrated experience leading restaurant teams across multiple roles and levels.
• Strong understanding of 4-wall operations including food execution, labor, service, cleanliness, safety, and accountability.
• Proven ability to coach and develop restaurant leaders through direct engagement.
• Strong root-cause problem-solving skills with practical action planning.
• Ability to build credible relationships with franchisees and operations leaders.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Must live within the market they support for frequent presence and rapid response.
• Travel required approximately 70%, primarily within the assigned market.

Responsibilities

• Serve as a 4-wall operations expert, improving in-restaurant execution and performance.
• Coach restaurant leaders and above-restaurant teams on processes and execution fundamentals.
• Provide hands-on coaching focused on food quality, speed, accuracy, cleanliness, safety, and teamwork.
• Lead or support workshops and training sessions to build operational capability at the restaurant level.
• Identify execution gaps, advise on corrective actions, and reinforce best practices.
• Conduct operational diagnostics to identify root causes of underperformance.
• Develop clear improvement plans with franchisees and leaders, ensuring follow-up.
• Support rollout of new initiatives with franchise buy-in and on-the-ground training.

Skills

Restaurant operations

Leadership

Coaching

Problem solving

Relationship building

MS Office

Travel readiness

Tools

Microsoft Office

Job description

Pizza Hut is seeking an Operations Advisor to drive 4-wall restaurant excellence in a Greenville, SC market. This field-focused role partners with franchisees and restaurant leadership to elevate in-restaurant execution, guest experience, and profitability.

Ideal candidates bring 8+ years in restaurant operations, strong coaching skills, and the ability to travel about 70% within the designated market. The position is full-time and located on-site in Greenville, SC.