Seattle 4-Wall Restaurant Ops Lead

Pizza Hut; Plano (TX); On-site; USD 99,000 - 105,000; Full time

Job summary

Pizza Hut seeks a field-focused Operations Advisor dedicated to 4-wall restaurant excellence. The role partners with franchisees and leadership to drive in-restaurant execution, food quality, and profitability within a defined U.S. market.

The Ops Advisor must be located in Seattle, WA, with travel around 70% required to support multiple restaurants and initiatives. Experience in QSR operations and cross-functional collaboration is essential for success.

Qualifications

• 8+ years of hands-on restaurant operations experience.
• Experience leading restaurant teams across multiple roles.
• Strong understanding of 4-wall operations, labor, service, safety, and accountability.
• Proven coaching and leadership development abilities.
• Must live within the market they support and travel ~70%.

Responsibilities

• Serve as a 4-wall operations expert to improve in-restaurant execution.
• Coach restaurant leaders on processes and metrics to drive performance.
• Lead in-restaurant training sessions and workshops.
• Uphold brand standards and advise on corrective actions.
• Diagnose performance issues and develop actionable improvement plans.
• Support rollout of new initiatives with franchisees and leaders.
• Build strong relationships with managers and franchise leadership.
• Deploy support aligned with Franchise Operations Partner planning.

Skills

Operations leadership

Coaching

Root-cause analysis

Franchise relations

Multi-unit leadership

Tools

Word

Excel

PowerPoint

Outlook

Job description

Pizza Hut seeks a field-focused Operations Advisor dedicated to 4-wall restaurant excellence. The role partners with franchisees and leadership to drive in-restaurant execution, food quality, and profitability within a defined U.S. market.

The Ops Advisor must be located in Seattle, WA, with travel around 70% required to support multiple restaurants and initiatives. Experience in QSR operations and cross-functional collaboration is essential for success.