Franchise Operations Coach - 4‑Wall Expert

Pizza Hut; Plano (TX); On-site; USD 99,000 - 105,000; Full time

Job summary

Pizza Hut is seeking a passionate, field-focused Operations Advisor to join our team. This role drives 4-wall restaurant operational excellence, focusing on in-restaurant processes and execution that enhance guest experiences and franchisee profitability. The OPS Advisor works with franchisees, restaurant leaders and the Franchise Operations Partner to lift performance across a defined U.S.

region. 8+ years of hands-on ops experience and ~70% travel are required, and the candidate must be

Qualifications

• 8+ years of hands-on restaurant operations experience in QSR, restaurant, retail, food & beverage, or a similar industry.

Responsibilities

• Serve as a 4-wall restaurant operations expert, partnering with franchisees and restaurant leadership teams to improve in-restaurant execution, consistency, and performance.
• Drive improvement in key operational metrics by coaching restaurant leaders and above-restaurant teams on effective restaurant processes, procedures, and execution fundamentals.
• Provide hands-on, in-restaurant coaching focused on food quality, speed, accuracy, cleanliness, safety, and team execution.
• Lead or support workshops, bootcamps, and in-restaurant training sessions to build operational capability and accountability at the restaurant level.
• Uphold Pizza Hut brand standards by identifying execution gaps, advising on corrective actions, and reinforcing proven operational practices.

Skills

Restaurant operations

Coaching & leadership

Root-cause analysis

Relationship building

Travel readiness

Tools

Microsoft Office

Job description

Pizza Hut is seeking a passionate, field-focused Operations Advisor to join our team. This role drives 4-wall restaurant operational excellence, focusing on in-restaurant processes and execution that enhance guest experiences and franchisee profitability. The OPS Advisor works with franchisees, restaurant leaders and the Franchise Operations Partner to lift performance across a defined U.S.

region. 8+ years of hands-on ops experience and ~70% travel are required, and the candidate must be