Restaurant Operations Supervisor

Universal Store; Richmond (IN); On-site; USD 52,000 - 72,000; Full time

Job summary

IHOP in Richmond, IN seeks an Operations Supervisor to direct the unit’s daily activities and drive performance. The role emphasizes coordinating with employees, ensuring quality guest experiences, and maintaining SOP compliance to support restaurant success.

The supervisor will oversee staffing, training, safety, and inventory, while helping meet budgeted goals and standards. Experience in restaurant operations is preferred, with strong leadership and communication skills.

Qualifications

• High school diploma or GED required; 2–4 years related experience or training.
• Ability to speak and read English and interpret safety rules and procedures.
• Ability to write routine reports and correspond with guests and staff.
• Strong problem solving and supervisory capabilities.

Responsibilities

• Direct unit operations to meet budgeted sales and profits.
• Develop working relationships with IHOP employees and guests.
• Implement training programs for hourly staff to improve operations and guest experience.
• Assist in achieving annual objectives for finances, marketing, guest service and HR.

Skills

English proficiency

Education

High school diploma or GED

Job description

IHOP in Richmond, IN seeks an Operations Supervisor to direct the unit’s daily activities and drive performance. The role emphasizes coordinating with employees, ensuring quality guest experiences, and maintaining SOP compliance to support restaurant success.

The supervisor will oversee staffing, training, safety, and inventory, while helping meet budgeted goals and standards. Experience in restaurant operations is preferred, with strong leadership and communication skills.