Restaurant Operations Supervisor

Universal Store; Avondale (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

IHOP in Avondale, AZ seeks a manager to direct the operation unit and drive budgeted sales and guest satisfaction. The role includes training hourly staff, coordinating with the General Manager, and ensuring adherence to IHOP SOPs and safety standards.

Candidate should have a high school diploma or GED and 2–4 years' related experience, with strong English communication and reporting abilities. Valid driver's license and IHOP training certification are preferred.

Qualifications

• High school diploma or GED and two to four years related experience and/or training, or equivalent combination of education and experience.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Responsibilities

• Directly supervise craft employees at assigned unit.
• Assist General Manager with the overall direction, coordination, and evaluation of the unit.
• Interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills

English proficiency

Communication skills

Education

High school diploma or GED

Two to four years related experience

Job description

IHOP in Avondale, AZ seeks a manager to direct the operation unit and drive budgeted sales and guest satisfaction. The role includes training hourly staff, coordinating with the General Manager, and ensuring adherence to IHOP SOPs and safety standards.

Candidate should have a high school diploma or GED and 2–4 years' related experience, with strong English communication and reporting abilities. Valid driver's license and IHOP training certification are preferred.