Restaurant Operations & People Leader

Shake Shack; Miami (FL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Meal Discounts

Medical, Dental, and Vision Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program on Day 1

Pre-Tax Commuter and Parking Benefits

Job summary

Shake Shack in Miami, FL is seeking an experienced Restaurant Manager to lead daily operations and deliver exceptional guest experiences. You will train staff, drive hospitality excellence, and coach the team to meet brand standards.

The role emphasizes leadership, operations knowledge, and the ability to promote the Shack brand within the local community through events and word-of-mouth. Flexibility in scheduling is expected.

Qualifications

• 2-3 years of restaurant management in a high-volume, fast-paced setting.
• Knowledge of operations, purchasing, sanitation and health codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Leadership

Coaching

Team management

Financial literacy

Education

Food handler certification

Job description

Shake Shack in Miami, FL is seeking an experienced Restaurant Manager to lead daily operations and deliver exceptional guest experiences. You will train staff, drive hospitality excellence, and coach the team to meet brand standards.

The role emphasizes leadership, operations knowledge, and the ability to promote the Shack brand within the local community through events and word-of-mouth. Flexibility in scheduling is expected.