Restaurant Operations Leader — People-First Growth

Shake Shack; Orange (OH); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for旅行, 1

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability Ins

Job summary

Shake Shack is seeking a Restaurant Manager to lead daily operations at our Ohio location. You will supervise staff, ensure top-tier service, and drive hospitality excellence while maintaining brand standards.

Responsibilities include training, coaching, supervising, and promoting the Shack experience in the local community. The role requires 2–3 years in high-volume restaurants and a passion for people-first hospitality.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Team leadership

Operations management

Budgeting

Job description

Shake Shack is seeking a Restaurant Manager to lead daily operations at our Ohio location. You will supervise staff, ensure top-tier service, and drive hospitality excellence while maintaining brand standards.

Responsibilities include training, coaching, supervising, and promoting the Shack experience in the local community. The role requires 2–3 years in high-volume restaurants and a passion for people-first hospitality.