Restaurant Operations Lead - People-First Hospitality

Shake Shack; Minneapolis (MN); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Meal discounts

Corporate discounts

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Paid parental leave

Employee assistance program

Pre-tax commuter benefits

Parking benefits

Flexible spending accounts

Development and growth opportunities

Job summary

Shake Shack in Minneapolis is seeking an experienced Restaurant Manager to lead daily operations and deliver outstanding guest experiences. You will train and motivate team members, ensure brand standards, and drive community engagement through events and word-of-mouth promotion.

The role emphasizes leadership, financial awareness, and strict adherence to sanitation and health codes, with a focus on teamwork and continuous improvement in a fast-paced environment.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Team leadership

Coaching

Hospitality

Operations management

Financial awareness

Job description

Shake Shack in Minneapolis is seeking an experienced Restaurant Manager to lead daily operations and deliver outstanding guest experiences. You will train and motivate team members, ensure brand standards, and drive community engagement through events and word-of-mouth promotion.

The role emphasizes leadership, financial awareness, and strict adherence to sanitation and health codes, with a focus on teamwork and continuous improvement in a fast-paced environment.