Restaurant Operations Manager - Lead Team, Drive Excellence

SmartRecruiters, Inc.; Mount Pleasant (SC); On-site; USD 56,019,000 - 75,790,000; Full time

Benefits offered by this job

Weekly pay

Monthly bonus

Paid time off

8 paid holidays

Casual work attire

Life and disability insurance

401(k) with employer match

Tuition reimbursement

Crewmember Assistance Program

Pet insurance

Job summary

Raising Cane’s Chicken Fingers, Inc. is seeking an Operations Manager to support the Restaurant Leader in delivering operational excellence and upholding the brand culture.

Responsibilities include managing shift operations, cash handling, customer service, and enforcing policies while deploying Crewmembers and ensuring a clean, safe restaurant environment.

The role requires 3+ years of restaurant or retail management, a valid driver’s license, and flexible availability across days and weekends.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• 3+ years of Restaurant or retail management experience.
• Possess a valid, state-issued driver’s license.
• Must complete all required Raising Cane’s company training programs.
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training.
• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing.
• Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills.
• Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems.

Responsibilities

• Executes Restaurant operations functions.
• Acts as manager on duty and opens and closes the Restaurant.
• Manages cash handling and ensures accountability.
• Enforces Raising Cane’s policies and standards.
• Executes shift management meetings Raising Cane’s operations and safety standards.
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed.
• Deploys Crewmembers during a shift.
• Provides exemplary customer service.
• Utilizes reward and recognition program for the Crewmembers in the Restaurant.
• Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.).
• Ensures cleanliness of the Restaurant and ensures the facility is in good working order.

Skills

Detail-oriented

Organized

Analytical skills

Written and verbal communication

Microsoft Office proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Raising Cane’s Chicken Fingers, Inc. is seeking an Operations Manager to support the Restaurant Leader in delivering operational excellence and upholding the brand culture.

Responsibilities include managing shift operations, cash handling, customer service, and enforcing policies while deploying Crewmembers and ensuring a clean, safe restaurant environment.

The role requires 3+ years of restaurant or retail management, a valid driver’s license, and flexible availability across days and weekends.