Restaurant Operations Manager: Guest Experience Lead

LOGAN; Mobile (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Logan's Roadhouse is seeking an Assistant General Manager for a Mobile, AL location to oversee operations, guest service, and staff development. You will manage daily safety, food quality, and compliance while driving sales and controlling costs.

The role requires strong leadership, communication, and the ability to coordinate with Human Resources and the General Manager to implement policies and training. Prior restaurant management experience is essential, with a focus on safety standards and

Qualifications

• Must be at least 21 years of age.
• Minimum two years restaurant management experience required.
• College degree preferred or equivalent in experience.
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.
• Ability to positively motivate employees to work as a team to ensure that food and service meet appropriate standards.

Responsibilities

• Model hospitality skills/behaviors by conducting 100% table visits of guests in the restaurant.
• Effectively handle guest complaints.
• Assist marketing techniques and research to attract new guests.
• Build positive, professional relationships with members of the community.
• Assist with staffing—review applications, interview candidates, and training.
• Plan and lead shift meetings and solicit feedback from team members.
• Provide performance feedback and development goals to hourly team members on an ongoing basis.
• Manage shifts to achieve sales and profit goals (including labor and cost of sales).
• Ensure adherence to SERV Safe Alcohol, Food, OSHA, and HACCP standards.

Skills

Guest Service

Operations

Staffing

Safety Compliance

Financial Management

Communication

Education

College degree preferred

Two years restaurant management experience

Job description

Logan's Roadhouse is seeking an Assistant General Manager for a Mobile, AL location to oversee operations, guest service, and staff development. You will manage daily safety, food quality, and compliance while driving sales and controlling costs.

The role requires strong leadership, communication, and the ability to coordinate with Human Resources and the General Manager to implement policies and training. Prior restaurant management experience is essential, with a focus on safety standards and