Restaurant Operations Leader | Train & Inspire

Jobtome; City of Albany (NY); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Salary bonuses

Medical insurance

Dental insurance

401(k) match

Paid time off

Community volunteering

Online training

Career growth

Job summary

Shake Shack in New York is seeking a Restaurant Manager to oversee daily operations, ensuring superior service and guest satisfaction. You will train staff, coach teams, and drive hospitality excellence across all restaurant functions.

This role emphasizes brand promotion in the local community, staff development, and strict adherence to sanitation and safety standards. A background in high-volume restaurant operations and flexible hours is preferred.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant operations leadership

Team coaching

Guest service excellence

Financial acumen

Food safety awareness

Job description

Shake Shack in New York is seeking a Restaurant Manager to oversee daily operations, ensuring superior service and guest satisfaction. You will train staff, coach teams, and drive hospitality excellence across all restaurant functions.

This role emphasizes brand promotion in the local community, staff development, and strict adherence to sanitation and safety standards. A background in high-volume restaurant operations and flexible hours is preferred.