Restaurant Operations Leader & Mentor

Shake Shack; Jamesport (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly pay & bonuses

Meal discounts

Corporate discounts

Medical, dental, vision insurance

Life & disability insurance

401k with company match

Paid time off

Parental leave

Employee assistance program

Pre-tax commuter & parking benefits

Flexible Spending & Dependent Care

Job summary

Shake Shack in New York is seeking an experienced Restaurant Manager to oversee daily operations and deliver hospitality excellence. You will train team members, coach staff, and lead efforts to promote the brand locally through events and community outreach.

Ideal candidates have 2–3 years of high-volume restaurant management, strong knowledge of operations and finances, and a flexible schedule. We offer competitive pay, comprehensive benefits, and growth opportunities within a fun, inclusive

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Leadership

Team training

Guest service

Operations management

Financial understanding

Flexibility

Job description

Shake Shack in New York is seeking an experienced Restaurant Manager to oversee daily operations and deliver hospitality excellence. You will train team members, coach staff, and lead efforts to promote the brand locally through events and community outreach.

Ideal candidates have 2–3 years of high-volume restaurant management, strong knowledge of operations and finances, and a flexible schedule. We offer competitive pay, comprehensive benefits, and growth opportunities within a fun, inclusive