High-Impact Restaurant Operations Manager

Shake Shack; Town of Lancaster (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Medical Insurance

401k Plan

Paid Time Off

Parental Leave

Employee Assistance Program

Pre-Tax Benefits

Development Opportunities

Job summary

Shake Shack in New York is seeking a Restaurant Manager to lead daily operations, ensuring superior service and guest satisfaction across a fast-paced setting.

You will train staff, coach teams, and drive hospitality excellence while promoting the brand in the local community through events and outreach. The role requires strong leadership, financial awareness, and a passion for high-quality guest experiences.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership

Coaching

People management

Financial literacy

Job description

Shake Shack in New York is seeking a Restaurant Manager to lead daily operations, ensuring superior service and guest satisfaction across a fast-paced setting.

You will train staff, coach teams, and drive hospitality excellence while promoting the brand in the local community through events and outreach. The role requires strong leadership, financial awareness, and a passion for high-quality guest experiences.