Restaurant Manager — Lead, Train & Elevate Guest Experience

Shake Shack; Eastport (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Meal Discounts

Exclusive corporate discounts for旅行,電子

Medical, Dental, and Vision Insurance*

Employer Paid Life and Disability

401k Plan with Company Match*

Paid Time Off*

Paid Parental Leave*

Employee Assistance Program on Day 1

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care 　

Job summary

Shake Shack is seeking a Restaurant Manager in New York to oversee daily operations, deliver exceptional guest experiences, and drive hospitality excellence. You will train team members, coach performance, and lead by example in a fast-paced environment.

Responsibilities include developing local brand presence, ensuring sanitation standards, and managing personnel, food planning, and safety compliance while supporting company growth and community engagement.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant operations

Team leadership

Coaching

Financial acumen

Food safety

Job description

Shake Shack is seeking a Restaurant Manager in New York to oversee daily operations, deliver exceptional guest experiences, and drive hospitality excellence. You will train team members, coach performance, and lead by example in a fast-paced environment.

Responsibilities include developing local brand presence, ensuring sanitation standards, and managing personnel, food planning, and safety compliance while supporting company growth and community engagement.