Restaurant Operations Leader | Team Coach & Guest Experience

Shake Shack; Round Rock (TX); Presencial; USD 52.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for tech

Medical, Dental, and Vision Insurance

Employer Paid Life and Disability

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program on Day 1

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Development and Growth Opportunities

Descripción de la vacante

Shake Shack is seeking a Restaurant Manager in Round Rock, TX to lead daily operations, train staff, and drive hospitality excellence. This role focuses on coaching, team leadership, and delivering superior guest experiences in a fast-paced environment.

The ideal candidate brings 2-3 years of restaurant management experience, strong operations knowledge, and a proven ability to manage personnel, food safety, and budgeting considerations. We value flexibility and a commitment to hospitality.

Formación

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsabilidades

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Conocimientos

Leadership

Coaching

Guest service

Operations management

Team management

Descripción del empleo

Shake Shack is seeking a Restaurant Manager in Round Rock, TX to lead daily operations, train staff, and drive hospitality excellence. This role focuses on coaching, team leadership, and delivering superior guest experiences in a fast-paced environment.

The ideal candidate brings 2-3 years of restaurant management experience, strong operations knowledge, and a proven ability to manage personnel, food safety, and budgeting considerations. We value flexibility and a commitment to hospitality.