Restaurant Operations Leader — Guest Experience & Growth

Shake Shack; Englewood (CO); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Weekly pay & bonuses

Meal discounts

Corporate discounts on travel/electro/

Medical, Dental, Vision Insurance

Employer Paid Life and Disability

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre-Tax Commuter Benefits

Parking Benefits

Job summary

Shake Shack seeks an experienced Restaurant Manager to lead daily operations, train staff, and foster hospitality excellence. You will guide team performance, ensure top-tier guest service, and promote the brand within the local community.

Ideal candidates have 2-3 years of high-volume restaurant management, strong leadership, and a solid understanding of the financials of running a busy venue. Benefits include health insurance, 401k, and more.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Leadership

Budgeting/financials

Food safety knowledge

Flexible hours

Job description

Shake Shack seeks an experienced Restaurant Manager to lead daily operations, train staff, and foster hospitality excellence. You will guide team performance, ensure top-tier guest service, and promote the brand within the local community.

Ideal candidates have 2-3 years of high-volume restaurant management, strong leadership, and a solid understanding of the financials of running a busy venue. Benefits include health insurance, 401k, and more.