Restaurant Operations Leader: Growth & Guest Excellence

Shake Shack; Austin (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Corporate discounts

Medical insurance

Life and disability insurance

401k with company match

Paid time off

Parental leave

Employee assistance program

Pre-tax commuter benefits

Flexible Spending Accounts

Development and growth opportunities

Job summary

Shake Shack is seeking a Restaurant Manager in Austin to lead daily restaurant operations, ensuring guest satisfaction and high-quality service. The role focuses on team training, coaching, and maintaining Shack standards across hospitality, cleanliness, and safety.

The ideal candidate has 2–3 years in high-volume restaurant management, strong leadership, and financial awareness, with flexible hours to meet business needs. Join a fast-growing brand committed to community and guest experiences.

Qualifications

• 2-3 years of restaurant management in a high-volume, fast-paced setting.
• Knowledge of restaurant operations, including personnel management, food planning & preparation, purchasing, sanitation and health codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Leadership

Operations

Job description

Shake Shack is seeking a Restaurant Manager in Austin to lead daily restaurant operations, ensuring guest satisfaction and high-quality service. The role focuses on team training, coaching, and maintaining Shack standards across hospitality, cleanliness, and safety.

The ideal candidate has 2–3 years in high-volume restaurant management, strong leadership, and financial awareness, with flexible hours to meet business needs. Join a fast-growing brand committed to community and guest experiences.