Hospitality Leader & Team Coach - High-Volume Restaurant

Shake Shack; Round Rock (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Meal discounts

401k with company match

Paid time off

Paid parental leave

Employee assistance program

Pre‑Tax commuter benefits

Flexible spending accounts

Development opportunities

Job summary

Shake Shack Enterprises, LLC in Round Rock, Texas is seeking an experienced Restaurant Manager to lead daily operations, ensure exceptional guest service, and uphold the brand’s hospitality standards across all shifts.

You’ll train and coach team members, optimize service flow, drive local marketing efforts, and maintain strict sanitation and safety compliance. This role offers growth opportunities, competitive pay, weekly bonuses, meal discounts, and a strong benefits package.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant leadership

Guest service excellence

Team coaching

Operations management

Budgeting & forecasting

Food safety knowledge

Job description

Shake Shack Enterprises, LLC in Round Rock, Texas is seeking an experienced Restaurant Manager to lead daily operations, ensure exceptional guest service, and uphold the brand’s hospitality standards across all shifts.

You’ll train and coach team members, optimize service flow, drive local marketing efforts, and maintain strict sanitation and safety compliance. This role offers growth opportunities, competitive pay, weekly bonuses, meal discounts, and a strong benefits package.