Restaurant Operations Leader | Fast-Paced & People-First

Shake Shack Enterprises, LLC; Town of De Witt (NY); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Meal Discounts

Insurance (Medical, Dental, Vision)

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care

Job summary

Shake Shack Enterprises, LLC is seeking a Restaurant Manager to lead daily restaurant operations in a fast-paced setting. The role focuses on delivering superior service and guest satisfaction, training staff, and driving hospitality excellence.

You will coach teams, promote the Shake Shack brand within the local community, and ensure safety and sanitation standards are met. Qualified candidates bring 2-3 years of restaurant management experience, strong operational knowledge, and a passion for

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Leadership

Operations management

Food safety

Job description

Shake Shack Enterprises, LLC is seeking a Restaurant Manager to lead daily restaurant operations in a fast-paced setting. The role focuses on delivering superior service and guest satisfaction, training staff, and driving hospitality excellence.

You will coach teams, promote the Shake Shack brand within the local community, and ensure safety and sanitation standards are met. Qualified candidates bring 2-3 years of restaurant management experience, strong operational knowledge, and a passion for