Restaurant Operations Leader | People Coach & Guest Focus

Shake Shack

Fort Worth (TX)

On-site

USD 52,000 - 76,000

Full time

4 days ago
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Benefits offered by this job

Weekly Pay
Meal Discounts
401k Plan with Company Match
Paid Time Off
Paid Parental Leave
Medical, Dental, and Vision Insurance

Job summary

Shake Shack is seeking a Restaurant Manager in Fort Worth, TX to lead daily restaurant operations and deliver exceptional guest experiences. You will coach team members, ensure brand standards, and promote local outreach while upholding sanitation and safety requirements.

The ideal candidate has 2–3 years of restaurant management experience and a proven ability to lead high-performing teams in a fast-paced setting. This role emphasizes coaching, accountability, and a passion for hospitality.

Qualifications

  • 2–3 years of Restaurant Management experience in a high-volume, fast-paced setting.
  • Strong knowledge of restaurant operations including personnel management, food planning, sanitation, health codes, and safety.
  • Aptitude for leading, coaching, and driving excellence at every level.

Responsibilities

  • Manage daily restaurant operations to ensure superior service and guest satisfaction.
  • Train team members on all aspects of Shack operations.
  • Motivate and manage staff to provide the highest level of hospitality.
  • Demonstrate leadership with coaching to achieve excellence.
  • Develop and implement plans to promote the Shake Shack brand locally through events and outreach.
  • Ensure compliance with sanitation and safety regulations.

Job description

Shake Shack is seeking a Restaurant Manager in Fort Worth, TX to lead daily restaurant operations and deliver exceptional guest experiences. You will coach team members, ensure brand standards, and promote local outreach while upholding sanitation and safety requirements.

The ideal candidate has 2–3 years of restaurant management experience and a proven ability to lead high-performing teams in a fast-paced setting. This role emphasizes coaching, accountability, and a passion for hospitality.

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