Restaurant Operations Leader — Mentor, Motivate, Grow

Shake Shack; Dallas (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly pay & bonuses

Meal discounts

Corporate discounts

Medical, Dental, and Vision insurance

Life & Disability Insurance

401k with company match

Paid time off

Paid parental leave

Employee assistance program

Commuter & parking benefits

FSAs & Dependent Care

Growth opportunities

Job summary

Shake Shack in Dallas is seeking a Restaurant Manager to oversee daily operations, drive guest satisfaction, and coach a high-performing team. You will train staff, lead operational excellence, and implement brand-promoting plans within the local community.

The role requires 2-3 years of management experience in fast-paced restaurants and a solid understanding of restaurant operations, finance, and health codes.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Team leadership

Staff training

Restaurant operations

Financial acumen

Food safety knowledge

Flexible hours

Job description

Shake Shack in Dallas is seeking a Restaurant Manager to oversee daily operations, drive guest satisfaction, and coach a high-performing team. You will train staff, lead operational excellence, and implement brand-promoting plans within the local community.

The role requires 2-3 years of management experience in fast-paced restaurants and a solid understanding of restaurant operations, finance, and health codes.