Restaurant Operations Leader: Growth & People Development

Shake Shack; Grand Prairie (LA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

401k plan with company match

Paid time off

Parental leave

Medical, dental, vision insurance

Employee assistance program

Pre-tax commuter benefits

Growth opportunities

Job summary

Shake Shack is seeking a Restaurant Manager to lead daily operations in a high-volume, fast-paced environment in the United States. You will train staff, drive hospitality standards, and coach teams to deliver exceptional guest experiences.

The role emphasizes leadership, financial awareness, and adherence to sanitation and safety regulations, with opportunities to promote the brand in local community events.

Qualifications

• 2–3 years of restaurant management experience in a high-volume, fast-paced setting.
• Working knowledge of restaurant operations, including personnel management, food planning and prep, purchasing, sanitation and health codes.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership

Coaching

Operations management

Food safety

Flexible hours

Job description

Shake Shack is seeking a Restaurant Manager to lead daily operations in a high-volume, fast-paced environment in the United States. You will train staff, drive hospitality standards, and coach teams to deliver exceptional guest experiences.

The role emphasizes leadership, financial awareness, and adherence to sanitation and safety regulations, with opportunities to promote the brand in local community events.