Restaurant Operations Leader & People Coach

Harri; South San Francisco (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Jack in the Box unit in South San Francisco seeks an experienced manager to oversee daily operations, drive the Service Profit Chain, and uphold the Brand Promise. You will develop a team to deliver excellent guest service, maintain food quality, and optimize sales and profits while complying with policies and safety standards.

The role emphasizes training, coaching, and leadership to create an employee-friendly environment and a culture of high performance.

Qualifications

• Education: High School Diploma or GED required; associate or bachelor’s degree preferred.
• Experience: Internal Promote – 1+ years as Associate Manager or 2 years as First Assistant Manager; External Recruit – 3+ years with full P&L responsibility.
• Knowledge/Skills/Abilities: English proficiency, interpersonal skills, basic math, analytical ability, strong organization and planning, self-starter, PC skills, valid driver's license.
• Reasonable accommodation: Company will provide accommodations for qualified individuals with a disability.

Responsibilities

• Internal Service: Recruit, train, develop, and evaluate restaurant employees; ensure staffing and training compliance; promote internal candidates for management roles.
• External Service: Ensure guest experience and food quality; address guest concerns and maintain brand image.
• Sales & Profits: Analyze financial performance and implement action plans to improve sales and profitability; monitor costs and budget adherence.
• Performs other related duties as required.

Skills

Culture

Training

Guest Focus

Food Safety

Business Management

Education

High School Diploma

Bachelor’s preferred

Job description

Jack in the Box unit in South San Francisco seeks an experienced manager to oversee daily operations, drive the Service Profit Chain, and uphold the Brand Promise. You will develop a team to deliver excellent guest service, maintain food quality, and optimize sales and profits while complying with policies and safety standards.

The role emphasizes training, coaching, and leadership to create an employee-friendly environment and a culture of high performance.