Restaurant Operations Leader — High-Impact Growth

Shake Shack; Fairview (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Medical, Dental, and Vision Insurance

Job summary

Shake Shack is seeking a Restaurant Manager in New York to lead daily restaurant operations and ensure outstanding guest experiences. You will train team members, motivate staff, and uphold the Shack standard of hospitality across all shifts.

The role requires 2-3 years of restaurant management, strong knowledge of operations, and a proactive leadership style. Flexible hours and a focus on community engagement are valued. Join a brand known for growth and care in a fast-paced setting.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced setting.
• Knowledge of restaurant operations including personnel management, food planning and preparation, purchasing, sanitation and health codes.
• Aptitude for leading, coaching, and driving excellence at all levels.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

People management

Operational leadership

Financial acumen

Food safety knowledge

Flexibility

Team coaching

Job description

Shake Shack is seeking a Restaurant Manager in New York to lead daily restaurant operations and ensure outstanding guest experiences. You will train team members, motivate staff, and uphold the Shack standard of hospitality across all shifts.

The role requires 2-3 years of restaurant management, strong knowledge of operations, and a proactive leadership style. Flexible hours and a focus on community engagement are valued. Join a brand known for growth and care in a fast-paced setting.