Restaurant Operations Leader — Growth & Impact

Shake Shack; City of Poughkeepsie (NY); On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Medical Insurance

401k Plan with Company Match

Paid Time Off

Paid Parental Leave

Employee Assistance Program on Day 1

Job summary

Shake Shack in New York is seeking a Restaurant Manager to lead daily operations, ensuring superior service and guest satisfaction. You will train staff, drive hospitality excellence, and coach teams across Shack operations.

The role emphasizes leadership, financial awareness, and willingness to work flexible hours in a fast-paced environment, with a focus on community brand promotion and adherence to health codes.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Leadership

Coaching

Hospitality

People management

Financial understanding

Adaptability

Education

Food handler certification

Job description

Shake Shack in New York is seeking a Restaurant Manager to lead daily operations, ensuring superior service and guest satisfaction. You will train staff, drive hospitality excellence, and coach teams across Shack operations.

The role emphasizes leadership, financial awareness, and willingness to work flexible hours in a fast-paced environment, with a focus on community brand promotion and adherence to health codes.