Restaurant Operations Leader — Growth & Mentorship

Shake Shack; Minneapolis (MN); On-site; USD 51,000 - 63,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Corporate discounts

Health, dental, vision

Life and disability insurance

401(k) match

Paid time off

Parental leave

Commuter benefits

Flexible spending accounts

Growth opportunities

Job summary

Shake Shack in Minneapolis is seeking a Restaurant Manager to lead daily restaurant operations, ensuring exceptional service and guest satisfaction. You will train staff, motivate the team, and coach for excellence in a fast-paced, high-volume environment.

The role requires 2–3 years of managerial experience, strong knowledge of restaurant operations, and a focus on cost control and safety. Flexible hours and food-handler certification are preferred; Shake Shack offers competitive pay,

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word‑of‑mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Leadership

Operations management

Financial acumen

Staff training

Food safety knowledge

Job description

Shake Shack in Minneapolis is seeking a Restaurant Manager to lead daily restaurant operations, ensuring exceptional service and guest satisfaction. You will train staff, motivate the team, and coach for excellence in a fast-paced, high-volume environment.

The role requires 2–3 years of managerial experience, strong knowledge of restaurant operations, and a focus on cost control and safety. Flexible hours and food-handler certification are preferred; Shake Shack offers competitive pay,