Restaurant Operations Leader — Guest Experience & Growth

Dave & Buster's Management Corporation, Inc.; Reno (NV); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Disability

Employee Assistance Program

401K matching

Free food

Free gameplay

Leadership team

Fun work environment

Career growth

Two brands under roof

Job summary

Dave & Buster’s Inc./Main Event Entertainment in Reno, NV seeks an experienced Restaurant & Operations Manager to lead strategic initiatives and uphold operating standards, driving guest satisfaction and business results.

You will supervise a fast-pacedEntertainment-driven environment, coordinating teams across service, kitchen, and guest areas to deliver memorable experiences and consistent quality. Expect extensive scheduling and strong leadership daily.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing the cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• True leadership capabilities.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and development.
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results.

Skills

Leadership

Team management

Guest experience

Communication

Cost control

Labor management

Job description

Dave & Buster’s Inc./Main Event Entertainment in Reno, NV seeks an experienced Restaurant & Operations Manager to lead strategic initiatives and uphold operating standards, driving guest satisfaction and business results.

You will supervise a fast-pacedEntertainment-driven environment, coordinating teams across service, kitchen, and guest areas to deliver memorable experiences and consistent quality. Expect extensive scheduling and strong leadership daily.