Restaurant & Operations Leader – Grow, Lead & Wow Guests

Dave & Buster's; Concord (NC); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Long & Short‑m

Disability coverage

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

Grow your career

Two FUN brands under one roof

Job summary

Dave & Buster's seeks an experienced Restaurant/Operations Manager to lead strategic initiatives and operating standards that positively impact business results and guest experience. You love a fast-paced restaurant/entertainment scene and inspire fun in both team members and guests.

You will oversee all aspects from the details to the big picture, manage costs, and ensure strong guest satisfaction while guiding a dynamic leadership team through daily challenges and opportunities.

Qualifications

• 21+ years of age.
• 2+ years of Restaurant/Hospitality Experience.
• Proficient in managing the cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• True leadership capabilities.
• Ability to work weekends, nights, and holidays.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and contentious professional development.
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results.

Skills

Team leadership

Cost control

Guest experience

Communication

Job description

Dave & Buster's seeks an experienced Restaurant/Operations Manager to lead strategic initiatives and operating standards that positively impact business results and guest experience. You love a fast-paced restaurant/entertainment scene and inspire fun in both team members and guests.

You will oversee all aspects from the details to the big picture, manage costs, and ensure strong guest satisfaction while guiding a dynamic leadership team through daily challenges and opportunities.