Restaurant Operations Leader: Growth & Profitability

Papa John's USA; Noblesville (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Papa Johns is seeking a General Manager for Corporate Restaurant Operations to oversee all functions of a Papa Johns restaurant and ensure profitability. The role requires strong leadership, data-driven decision making, and strict adherence to company policies, procedures, and safety standards.

You will forecast, plan, and drive performance across teams, ensuring compliance with federal, state, and local laws.

Qualifications

• Two years successful restaurant management or supervision experience preferred.
• High school diploma (or equivalent) required.
• Serv-Safe/Local/State Food Service Certification
• Basic accounting including invoice reconciliation and financial statement analysis.
• Cash management skills
• Bilingual in certain markets
• Must have a driver's license valid under the laws of the state(s) where the team member works, insurance, satisfactory vehicle and ability to drive.
• Must be 18 years of age or older.
• Must be able to work long hours (50+ hours per week required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise.

Responsibilities

• Monitor product quality and customer service standards, identify deficiencies, and follow up with direct reports to address and correct areas of concern. Professionally and promptly respond to all customer concerns or issues. Solicit customer feedback, share feedback with team and use feedback to improve restaurant operations and build brand loyalty. Oversee training and execution of quality standards.
• Oversee recruiting efforts to meet staffing needs and effective compliance with uniform and appearance standards. Establish and communicate performance expectations and conduct timely and effective performance reviews with direct reports. Document performance issues and take appropriate disciplinary action, up to and including termina

Skills

Restaurant management

Management experience

Cash management

Basic accounting

Bilingual

Driver's license

Age 18+

Long hours

Education

High school diploma

Serv-Safe/Local/State Food Service Certification

Job description

Papa Johns is seeking a General Manager for Corporate Restaurant Operations to oversee all functions of a Papa Johns restaurant and ensure profitability. The role requires strong leadership, data-driven decision making, and strict adherence to company policies, procedures, and safety standards.

You will forecast, plan, and drive performance across teams, ensuring compliance with federal, state, and local laws.