Corporate Restaurant Operations Leader

Papa Johns; Saint Peters (MO); On-site; USD 85,000 - 110,000; Full time

Job summary

Papa John's is seeking a General Manager for Corporate Restaurant Operations to lead restaurant functions and drive profitability.

You will oversee planning, forecasting, and adherence to company policies, while managing Operations Managers or Shift Leaders as required.

This role requires strong people leadership, financial acumen, and the ability to work in a fast-paced corporate environment.

Qualifications

• Two years of successful restaurant management or supervision experience.
• High school diploma or equivalent.
• Serv-Safe/Local/State Food Service Certification.
• Basic accounting including invoice reconciliation and financial statement analysis.
• Cash management skills.
• Bilingual in certain markets.
• Must have a driver’s license valid under the laws of the state(s) where the team member works, insurance, satisfactory vehicle and ability to drive.
• Must be 18 years of age or older.
• Must be able to work long hours (50+ hours per week required), scheduled or unscheduled, which will include nights, weekends, and as emergencies arise.

Responsibilities

• Monitor product quality and customer service standards, identify deficiencies, and follow up with direct reports to address and correct areas of concern.
• Oversee recruiting efforts to meet staffing needs and effective compliance with uniform and appearance standards. Establish and communicate performance expectations and conduct timely and effective performance reviews with direct reports.
• Manage sales goals against budget & prior year by ensuring prompt and friendly customer service; monitor and execute plans to enhance/address deficiencies in sales trends.
• Manage profit goals against budget & prior year; ensure food, labor & other controllable costs stay within budget, and correct deviations from the budget by accurately utilizing the FOCUS System.

Skills

Team leadership

Customer service

Staff training

Communication skills

Problem solving

Education

High school diploma or equivalent

Serv-Safe/Local/State Food Service Certification

Basic accounting knowledge

Driver's license valid in state(s) of work

Job description

Papa John's is seeking a General Manager for Corporate Restaurant Operations to lead restaurant functions and drive profitability.

You will oversee planning, forecasting, and adherence to company policies, while managing Operations Managers or Shift Leaders as required.

This role requires strong people leadership, financial acumen, and the ability to work in a fast-paced corporate environment.