Restaurant Operations Leader | Growth, Mentor, Impact

shakeshack; Queen Creek (AZ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Shake Shack meal discounts

401k with company match

Paid time off

Paid parental leave

Medical, dental, and vision insurance

Employee assistance program

Pre-tax commuter benefits

Flexible spending accounts

Job summary

Shake Shack is seeking a Restaurant Manager to lead daily operations, train staff, and drive exceptional hospitality in a high-volume setting. You will coach teams, promote brand presence in the local community, and ensure compliance with sanitation standards.

Ideal candidates bring 2–3 years of restaurant management experience, strong leadership skills, and a solid grasp of restaurant operations, purchasing, and health codes. Flexible hours and a passion for guest satisfaction are essential.

Qualifications

• 2–3 years of restaurant management in a high-volume, fast-paced setting.
• Knowledge of restaurant operations, including personnel management, food planning and purchasing, sanitation and health codes.
• Ability to lead, coach, and drive excellence with strong financial awareness.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Leadership

People management

Coaching

Guest service

Hospitality

Job description

Shake Shack is seeking a Restaurant Manager to lead daily operations, train staff, and drive exceptional hospitality in a high-volume setting. You will coach teams, promote brand presence in the local community, and ensure compliance with sanitation standards.

Ideal candidates bring 2–3 years of restaurant management experience, strong leadership skills, and a solid grasp of restaurant operations, purchasing, and health codes. Flexible hours and a passion for guest satisfaction are essential.