Restaurant Operations Leader – Growth & Impact

Shake Shack; Jacksonville (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Meal discounts

Company discounts

Medical, dental, and vision insurance

Employer paid life and disability

401k with company match

Paid time off

Paid parental leave

Employee assistance program

Pre-tax commuter and parking benefits

Flexible spending accounts

Development and growth opportunities

Job summary

Shake Shack in Jacksonville, FL is seeking a Restaurant Manager to oversee daily restaurant operations and drive exceptional guest experiences. You will train staff, coach teams, and lead efforts to uphold our hospitality standards in a fast-paced setting.

Bring 2–3 years of management experience, strong operational knowledge, and a passion for coaching. This role offers a path for growth, competitive benefits, and a team-first culture in a busy environment.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant Management

Team Leadership

Operations Understanding

Financial Acumen

Job description

Shake Shack in Jacksonville, FL is seeking a Restaurant Manager to oversee daily restaurant operations and drive exceptional guest experiences. You will train staff, coach teams, and lead efforts to uphold our hospitality standards in a fast-paced setting.

Bring 2–3 years of management experience, strong operational knowledge, and a passion for coaching. This role offers a path for growth, competitive benefits, and a team-first culture in a busy environment.