Hospitality Operations Leader – High-Volume & Growth

Shake Shack; Secaucus (NJ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for tech

Medical, Dental, and Vision Insurance*

Employer Paid Life and Disability Ins.

401k Plan with Company Match*

Paid Time Off*

Paid Parental Leave*

Employee Assistance Program on Day 1

Pre-Tax Commuter and Parking Benefits

Flexible Spending and Dependent Care w

Development and Growth Opportunities

Job summary

Shake Shack in Secaucus, NJ is seeking an experienced Restaurant Manager to lead daily operations, train staff, and deliver exceptional hospitality. You will coach a diverse team to maintain high service standards, manage guest satisfaction, and uphold sanitation protocols.

This role requires 2–3 years in restaurant management in high-volume settings, strong operations knowledge, and flexibility. Shake Shack offers weekly pay, meal discounts, health benefits, 401k, and opportunities for growth

Qualifications

• 2–3 years of restaurant management experience in a high-volume, fast-paced setting.
• Working knowledge of restaurant operations including personnel management, food planning and sanitation and health codes.
• Aptitude for leading, coaching, and driving excellence.
• Understanding of financial aspects of business operations.
• Food handler certification preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Skills

Restaurant management

Leadership

Team training

Operations knowledge

Financial understanding

Flexibility

Job description

Shake Shack in Secaucus, NJ is seeking an experienced Restaurant Manager to lead daily operations, train staff, and deliver exceptional hospitality. You will coach a diverse team to maintain high service standards, manage guest satisfaction, and uphold sanitation protocols.

This role requires 2–3 years in restaurant management in high-volume settings, strong operations knowledge, and flexibility. Shake Shack offers weekly pay, meal discounts, health benefits, 401k, and opportunities for growth