Shift Lead: High-Energy Restaurant Team Leader

Shake Shack; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Medical, Dental, Vision Insurance

401(k) plan with company match

Paid Time Off

Paid Parental Leave

Employee discounts

Shake Shack meal discounts

Career development opportunities

Commuter Benefits

Job summary

Shake Shack in Jacksonville, FL is seeking a Restaurant Leadership role to oversee shift operations, uphold safety and quality, and drive guest satisfaction. You will mentor hourly team members, coordinate service flow, and collaborate on purchasing, receiving, and inventory. Strong leadership and communication skills are essential.

We offer growth opportunities, hands-on mentorship, and a positive, inclusive culture as part of the Shack Fam.

Qualifications

• Minimum 1 year of restaurant leadership experience.
• Food Safety Certification as required by local jurisdiction.
• Strong problem solving skills.
• Strong written and verbal communication.

Responsibilities

• Manage the flow of service and direct the work of team members on a shift to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high performing team of hourly team members.
• Assist with operational support functions (Purchasing, Receiving, Inventory, etc.).
• Participate in applicant interviews and assist with employee relations.

Skills

Strong problem solving

Effective communication

Job description

Shake Shack in Jacksonville, FL is seeking a Restaurant Leadership role to oversee shift operations, uphold safety and quality, and drive guest satisfaction. You will mentor hourly team members, coordinate service flow, and collaborate on purchasing, receiving, and inventory. Strong leadership and communication skills are essential.

We offer growth opportunities, hands-on mentorship, and a positive, inclusive culture as part of the Shack Fam.