Restaurant Manager — Lead Operations & Hospitality Excellence

Steak 'n Shake San Jose Blvd Jacksonville; Jacksonville (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical/Rx

HSA

Dental

Vision

Life & Disability

401(k)

Next Day Pay

Job summary

Steak 'n Shake Jacksonville is seeking a Restaurant Manager to lead frontline hospitality, run operations, and drive guest satisfaction. This hands-on leadership role requires working the line, managing food cost and labor, and upholding brand standards while delivering superior service.

Reporting to the General Manager/Franchise Partner, you will own the P&L, optimize schedules, and develop the hourly team.

Qualifications

• 1+ years of QSR or fast-casual restaurant management experience required.
• Proven history of consistent work tenure and reliable leadership.
• Deep understanding of food cost management, labor optimization, and KPIs.
• Hands-on leadership—comfortable working the drive through or grill when needed.
• Tech-savvy with POS systems, inventory platforms, and invoice tools.
• Strong physical stamina: can lift 50 lbs., stay on your feet all day.

Responsibilities

• Lead by example—actively working the line, prepping food, maintaining cleanliness, and serving guests across all shifts.
• Wear a professional uniform daily—upholding brand standards, food safety practices, and service protocols.
• Own the P&L: manage food costs, control inventory, verify invoices, and drive labor efficiency with smart scheduling.
• Oversee inventory from the back door to the front line.
• Recruit, train, and retain top hourly talent through clear feedback and coaching.

Skills

QSR management

Leadership

POS systems

Inventory management

Team development

Tools

Invoice tools

Job description

Steak 'n Shake Jacksonville is seeking a Restaurant Manager to lead frontline hospitality, run operations, and drive guest satisfaction. This hands-on leadership role requires working the line, managing food cost and labor, and upholding brand standards while delivering superior service.

Reporting to the General Manager/Franchise Partner, you will own the P&L, optimize schedules, and develop the hourly team.