Restaurant & Operations Leader | Elevate Guest Experience

Dave & Buster's; Orlando (FL); On-site; USD 59,000 - 69,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Health coverage

Dental coverage

Vision coverage

Disability insurance

Employee assistance

Legacy fund

401K match

Free food

Free gameplay

Leadership team

Fun environment

Career growth

Job summary

Dave & Buster's is seeking an Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experiences.

You love fast-paced restaurant/entertainment scenes, inspire FUN, and drive teams to exceed goals. Expect to oversee all aspects of operations and deliver exceptional guest service.

Qualifications

• 21+ years of age.
• 2+ years of restaurant/hospitality experience.
• Proficient in managing COGS and labor costs.
• Lead a team to create a memorable guest experience.
• Ability to work weekends, nights and holidays.
• Comfortable in fast-paced, noisy environments.
• Strong leadership capabilities.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions.
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development.
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results.

Skills

Restaurant/hospitality experience

Leadership

Communication

Customer service

Job description

Dave & Buster's is seeking an Restaurant & Operations Manager to provide leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and guest experiences.

You love fast-paced restaurant/entertainment scenes, inspire FUN, and drive teams to exceed goals. Expect to oversee all aspects of operations and deliver exceptional guest service.