Restaurant & Operations Leader - Elevate Guest Experience

Dave & Buster's Inc.; Fairfax (VA); On-site; USD 62,000 - 73,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus program

Health, Dental, Vision, Disability

Employee Assistance Program

401K matching

FREE food

FREE gameplay

Growth opportunities

Buster’s Legacy Fund

Family-friendly work environment

Two brands under one roof

Job summary

Dave & Buster’s Inc. / Main Event Entertainment is seeking an Restaurant & Operations Manager to provide leadership and direction on strategic initiatives and operating standards, aiming to positively impact results and guest experience.

The role requires directing hourly teams, driving proactive staff interactions, and partnering with management to deliver high-quality, timely outcomes while maintaining a fast-paced, entertaining environment.

Qualifications

• 21+ years of age required.
• 2+ years of Restaurant/Hospitality experience.
• Proficient in managing cost of goods sold and labor.
• Ability to lead a team to create a memorable guest experience.
• Willing to work weekends, nights, and holidays.

Responsibilities

• Developing and leading hourly team members to exceed guest expectations.
• Demonstrating proactive leadership to ensure positive staff and guest experiences.
• Recruiting, hiring, coaching, training, and professional development of staff.
• Collaborating with the management team to achieve high-quality and timely results.

Skills

Leadership

Guest experience

Team management

Cost control

Staff coaching

Job description

Dave & Buster’s Inc. / Main Event Entertainment is seeking an Restaurant & Operations Manager to provide leadership and direction on strategic initiatives and operating standards, aiming to positively impact results and guest experience.

The role requires directing hourly teams, driving proactive staff interactions, and partnering with management to deliver high-quality, timely outcomes while maintaining a fast-paced, entertaining environment.