Restaurant Operations Leader

Shake Shack Enterprises; Ross Township (Allegheny County); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Weekly pay with bonuses

Meal discounts

Employee discounts

Job summary

Shake Shack is seeking an experienced Restaurant Manager to oversee daily operations, ensuring top-tier service and guest satisfaction. You will train and lead staff, drive hospitality excellence, and implement local brand-promoting initiatives within a fast-paced environment.

The role requires 2-3 years in restaurant management, strong operations and financial understanding, and a commitment to flexible hours and high standards of sanitation.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Team leadership

Staff training

Operations knowledge

Financial awareness

Flexible hours

Job description

Shake Shack is seeking an experienced Restaurant Manager to oversee daily operations, ensuring top-tier service and guest satisfaction. You will train and lead staff, drive hospitality excellence, and implement local brand-promoting initiatives within a fast-paced environment.

The role requires 2-3 years in restaurant management, strong operations and financial understanding, and a commitment to flexible hours and high standards of sanitation.