Restaurant Operations Leader

Denny's | GSS Restaurants; Oakland (MD); On-site; USD 52,000 - 72,000; Full time

Job summary

Denny's | GSS Restaurants in Oakland, MD is seeking a Restaurant Manager responsible for supervising 15–20 crew members, ensuring guest satisfaction, and executing daily restaurant operations on assigned shifts, including day and night, weekends, and holidays.

You will focus on staffing, training, retention, and cost control, while analyzing P&L reports and upholding brand standards. The role requires leadership to motivate hourly staff and maintain a clean, safe dining environment.

Qualifications

• Supervises 15–20 crew members on assigned shifts.
• Ensures guest satisfaction and adherence to brand standards.
• Analyzes financial and operational reports to meet goals.
• Manages hiring, onboarding and retention of hourly staff.
• Controls costs and drives profitability with GM oversight.
• Operates POS and handles cash and transactions.

Responsibilities

• Supervise daily restaurant operations during assigned shifts.
• Maintain cleanliness, safety, and sanitation in kitchen and dining areas.
• Lead recruiting, training, and development of hourly employees.
• Ensure compliance with all policies, brand standards, and regulations.
• Collaborate with GM to deliver high guest satisfaction and strong service.

Skills

Staff supervision

Guest service

Profit & loss

Hiring & onboarding

Brand standards

Cash handling

Shift supervision

Team leadership

Tools

POS system

Job description

Denny's | GSS Restaurants in Oakland, MD is seeking a Restaurant Manager responsible for supervising 15–20 crew members, ensuring guest satisfaction, and executing daily restaurant operations on assigned shifts, including day and night, weekends, and holidays.

You will focus on staffing, training, retention, and cost control, while analyzing P&L reports and upholding brand standards. The role requires leadership to motivate hourly staff and maintain a clean, safe dining environment.