Restaurant Operations Leader

Wendy's; Lillington (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Wendy's in the United States seeks a General Manager to oversee restaurant operations and staff within the Operations department. You will ensure adherence to company policies, lead, train, and develop managers and crew, and foster a “Delight Every Customer” culture to achieve targets.

The role emphasizes leadership, compliance with health and safety standards, and driving both guest satisfaction and profitability across the restaurant. Strong interpersonal and operational skills are essential.

Qualifications

• High School Diploma or GED required.
• 18 years old or older.
• Minimum of 3 years line operations experience in the restaurant industry; or equivalent of education and experience.
• Ability to learn and apply SOPs and HR Policies.
• P&L analysis and corrective measures.

Responsibilities

• Manages the operations and staff of a restaurant, including the execution of all Company policies and systems.
• Provides leadership, direction, training, and development to subordinate managers and crew.
• Creates and maintains a 'Delight Every Customer' environment.
• Maximizes restaurant sales and profit goals through planning and execution.

Skills

Customer Orientation

Organizing and Planning

Results Orientation

Problem Solving/Decision Making

Financial Analysis

Constructive Conflict

Education

High School Diploma or GED

18 years old or older

Job description

Wendy's in the United States seeks a General Manager to oversee restaurant operations and staff within the Operations department. You will ensure adherence to company policies, lead, train, and develop managers and crew, and foster a “Delight Every Customer” culture to achieve targets.

The role emphasizes leadership, compliance with health and safety standards, and driving both guest satisfaction and profitability across the restaurant. Strong interpersonal and operational skills are essential.