Restaurant GM: Growth, Service & Team Leader

Wendy's; Brooklyn (AL); On-site; USD 62,000 - 95,000; Full time

Job summary

Wendy's is seeking a General Manager to oversee restaurant operations in the United States. The role requires leading staff, upholding company policies, and delivering a Delight Every Customer mindset to guests.

The GM will train and develop managers and crew, ensure proper staffing, adherence to HR programs, and implement action plans to meet performance and customer experience targets.

Qualifications

• Minimum of 3 years line operations experience in the restaurant industry.
• High School Diploma or GED; 18 years old or older.
• Ability to learn and apply SOPs and HR policies.
• P&L analysis and corrective measures.
• Serve Safe certification or ability to achieve.
• Strong supervisory interviewing skills.

Responsibilities

• Manages the operations and staff of a restaurant, including execution of Company policies and procedures.
• Leads, trains, and develops subordinate managers and crew to deliver Delight Every Customer.
• Ensures proper staffing, HR program execution, and performance feedback across store management and crew.
• Develops and executes restaurant plans to meet priorities and ratings.

Skills

Customer Orientation

Organizing and Planning

Results Orientation

Problem Solving/Decision Making

Financial Analysis

Constructive Conflict

Education

High School Diploma or GED

Job description

Wendy's is seeking a General Manager to oversee restaurant operations in the United States. The role requires leading staff, upholding company policies, and delivering a Delight Every Customer mindset to guests.

The GM will train and develop managers and crew, ensure proper staffing, adherence to HR programs, and implement action plans to meet performance and customer experience targets.