Restaurant General Manager — Lead Teams & Guest Experience

Wendy's; Vinton (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Vacation and sick leave

Direct deposit

Retention bonus

Growth opportunities

Job summary

Wendy's in the United States is seeking a career-minded manager to lead restaurant operations, focusing on guest experience, financial stewardship, and team development. The role emphasizes coaching and mentoring to build a high-performing crew and ensure alignment with the brand's standards.

The position offers a stable environment with flexible schedules, structured training, vacation and sick leave, direct deposit, and growth opportunities based on performance.

Qualifications

• Strong written and verbal communication skills.
• Initiative and assertiveness.
• Strong interpersonal skills and conflict resolution.
• Strong leadership to manage, train, develop and motivate a diverse crew.
• Passionate about hospitality and serving the guest.
• Flexible schedule including mornings, evenings, weekends and/or holidays.
• Ability to solve problems.
• Open to feedback and willing to improve.
• Ability to set goals, create action plans, and implement them.
• Ability to measure performance, both qualitatively and quantitatively.
• Cultivate an attractive culture within the restaurant.
• Act as ambassador of the brand and mission.

Responsibilities

• Guest Experience: greet guests promptly, create a positive long-lasting impression, handle orders professionally, resolve guest issues with GM guidance.
• Financial Management: control cash, property, product and equipment; manage labor and food costs.
• Operations Management: maintain standards, communicate maintenance needs, coach team, ensure risk compliance with company standards.

Skills

Communication skills

Initiative

Interpersonal skills

Leadership

Hospitality passion

Flexible schedule

Problem solving

Feedback receptiveness

Goal setting

Performance measurement

Culture cultivation

Brand ambassador

Job description

Wendy's in the United States is seeking a career-minded manager to lead restaurant operations, focusing on guest experience, financial stewardship, and team development. The role emphasizes coaching and mentoring to build a high-performing crew and ensure alignment with the brand's standards.

The position offers a stable environment with flexible schedules, structured training, vacation and sick leave, direct deposit, and growth opportunities based on performance.