Restaurant Operations Leader: Guest Experience

Workstream; Sterling Heights (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

Wendy's is seeking a Manager to lead restaurant operations, ensuring the delivery of guest satisfaction and achievement of performance objectives. The role focuses on team leadership, training, and adherence to Wendy's standards in a fast-paced environment.

The Manager is accountable for daily operations, staff development, and maintaining high service quality while adhering to safety protocols and company policies.

Qualifications

• Three to five years related experience in fast-food or hospitality
• Experience leading a team and ensuring guest satisfaction

Responsibilities

• Responsible for executing operational performance objectives to achieve guest satisfaction
• Oversee health and safety practices and team training to maintain standards

Job description

Wendy's is seeking a Manager to lead restaurant operations, ensuring the delivery of guest satisfaction and achievement of performance objectives. The role focuses on team leadership, training, and adherence to Wendy's standards in a fast-paced environment.

The Manager is accountable for daily operations, staff development, and maintaining high service quality while adhering to safety protocols and company policies.