Restaurant Operations Leader

Raising Cane's; Lake Jackson (TX); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Life and Disability insurance

Hospital Indemnity

401(k) With Employer Match

Tuition Reimbursement

Crewmember Assistance Program

Pet Insurance

Weekly Pay

Paid Time Off

8 paid Holidays a year

Casual Work Attire

Job summary

Raising Cane's Chicken Fingers is seeking an Operations Manager (OM) to support the Restaurant Leader in achieving operational excellence while upholding Raising Cane's standards and culture across all restaurant activities.

The OM will execute restaurant operations functions, manage shifts, cash handling, and staff deployment, ensuring excellent guest service and a clean, safe environment. This full-time role offers weekly pay and a robust benefits package.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• 3+ years of Restaurant or retail management experience.
• Possess a valid, state-issued driver's license.
• Must complete all required Raising Cane's company training programs.
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training.
• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing.
• Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills.
• Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems.
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly.

Responsibilities

• Executes Restaurant operations functions
• Acts as manager on duty and opens and closes the Restaurant
• Manages cash handling and ensures accountability
• Enforces Raising Cane's policies and standards
• Executes shift management meeting Raising Cane's operations and safety standards
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
• Deploys Crewmembers during a shift
• Provides exemplary customer service
• Utilizes reward and recognition program for the Crewmembers in the Restaurant
• Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
• Ensures cleanliness of the Restaurant and ensures the facility is in good working order
• Completes other duties as assigned

Skills

Customer service

People management

Cash handling

Technical literacy - MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office (Excel, Word, Outlook)

Cash handling systems

Job description

Raising Cane's Chicken Fingers is seeking an Operations Manager (OM) to support the Restaurant Leader in achieving operational excellence while upholding Raising Cane's standards and culture across all restaurant activities.

The OM will execute restaurant operations functions, manage shifts, cash handling, and staff deployment, ensuring excellent guest service and a clean, safe environment. This full-time role offers weekly pay and a robust benefits package.