Restaurant Operations Leader

Raising Cane's; Hamilton (OH); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Life and Disability insurance

Hospital Indemnity

401(k) with employer match

Tuition Reimbursement

Crewmember Assistance Program

Pet Insurance

Weekly pay

Monthly bonus

Paid Time Off

8 paid holidays

Job summary

Raising Cane’s Chicken Fingers is seeking an Operations Manager to support the Restaurant Leader in achieving operational excellence and upholding Raising Cane’s standards and culture across all restaurant operations.

You will lead shift management, cash handling, and customer service while ensuring compliance with company policies. This full-time role requires managing Crewmembers, enforcing safety standards, and driving a positive, efficient dining experience.

Qualifications

• Must be 18 years of age or older.
• High school diploma or equivalent required.
• 3+ years of Restaurant or retail management experience.
• Possess a valid, state-issued driver's license.
• Must complete all required Raising Cane’s company training programs.
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training.
• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing.
• Self-driven, flexible, and energetic with strong analytical, written and verbal communication skills.
• Able to recognize and analyze problems, set goals, create and convert plans into action to solve problems.
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly.

Responsibilities

• Executes Restaurant operations functions.
• Acts as manager on duty and opens and closes the Restaurant.
• Manages cash handling and ensures accountability.
• Enforces Raising Cane’s policies and standards.
• Executes shift management meeting Raising Cane’s operations and safety standards.
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed.
• Deploys Crewmembers during a shift.
• Provides exemplary customer service.
• Utilizes reward and recognition program for the Crewmembers in the Restaurant.
• Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.).
• Ensures cleanliness of the Restaurant and ensures the facility is in good working order.
• Completes other duties as assigned.

Skills

Restaurant management

Retail management

Shift flexibility

Detail oriented

Communication skills

Problem solving

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Raising Cane’s Chicken Fingers is seeking an Operations Manager to support the Restaurant Leader in achieving operational excellence and upholding Raising Cane’s standards and culture across all restaurant operations.

You will lead shift management, cash handling, and customer service while ensuring compliance with company policies. This full-time role requires managing Crewmembers, enforcing safety standards, and driving a positive, efficient dining experience.